Privacy Policy
Last updated: January 12, 20261. Introduction
Digital Vibes Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Visonomics807 (“Service”). We are based in Thunder Bay, Ontario, Canada and comply with applicable Canadian privacy laws, the General Data Protection Regulation (GDPR) for European users, and the California Consumer Privacy Act (CCPA) for California residents.2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, profile picture)
- Payment information (processed securely through Stripe)
- Charts and visualizations you create
- Search queries and preferences
- Communications with us
2.2 Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:- Provide, maintain, and improve our Service
- Process transactions and manage subscriptions
- Personalize your experience with AI-powered features
- Send you updates, newsletters, and marketing communications (with consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our Service
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may process your data:| Service | Purpose |
|---|---|
| OpenAI | AI-powered search and insights |
| Stripe | Secure payment processing |
| Google Analytics | Usage analytics |
| Pinecone | Semantic search capabilities |
| Cohere | Search result ranking |
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. We maintain a minimum retention period of 5 years for core account data to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods:| Data Type | Retention Period |
|---|---|
| Account data | Minimum 5 years from account closure |
| Transaction records | 7 years for tax and legal compliance |
| Usage analytics | 26 months |
| Search queries | 12 months |
6. Your Rights
6.1 All Users
You have the right to:- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
6.2 GDPR Rights (EU/EEA Users)
Under GDPR, you additionally have the right to:- Object to processing of your personal data
- Restrict processing of your personal data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
6.3 CCPA Rights (California Residents)
Under CCPA, California residents have the right to:- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information
- Access personal information
- Request deletion of personal information
- Not be discriminated against for exercising these rights
We do not sell your personal information.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication
- Secure payment processing through Stripe
8. International Data Transfers
Your data may be transferred to and processed in countries other than Canada, including the United States, where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.9. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. For material changes, we will provide notice through the Service or by email.11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer: Digital Vibes Inc.Thunder Bay, Ontario, Canada
Email: [email protected] We will respond to your request within 30 days.